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⚙️ Operations

Software Built for Operations Teams

SLA compliance tracked manually, vendor management scattered across email, and process documentation nobody reads means your operations team is constantly fighting fires instead of preventing them. Zenti builds the operational command centre your team needs.

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The problem

SLA compliance is tracked manually in spreadsheets. Vendor contracts and performance data exist in emails. Process documentation is in Word files nobody updates. Operational issues discovered after the fact, not in real time.

What Zenti builds

A real-time SLA dashboard, vendor management portal, digital process automation engine, incident tracking system, and an operations analytics layer for leadership.

  • Real-time SLA dashboard
  • Vendor management portal
  • Process automation engine
  • Incident tracking system
  • Compliance monitoring
  • Operations analytics
📈 Estimated ROI & benefits
50% improvement in SLA compliance rates
Vendor issues identified before breach
Process compliance improves with digital workflows
Incidents tracked, analysed, and prevented
Operations leadership sees live data always
Ready to build?

Get a scoped proposal in 24 hours.

Tell us about your operations challenge and we'll scope a solution with a fixed price and timeline.

Fixed price, no surprises
2–8 weeks delivery
NDA available on request
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FAQ

Frequently asked questions

How much does operations management software cost?+
A basic SLA dashboard starts at ฿30,000. A full operations platform with vendor management and automation costs ฿100,000–฿300,000.
Can it automate our existing manual processes?+
Yes. Process automation is a core capability — we map your manual workflows and build digital equivalents.
How long does it take to build an operations platform?+
A basic dashboard takes 3–5 weeks. A full platform with automation and vendor portal takes 6–10 weeks.
Can it send alerts when SLAs are at risk?+
Yes. Automated alerts via email, LINE, and Slack when SLA thresholds are approached or breached.
What ROI does operations software deliver?+
Teams typically see 50% better SLA compliance and significantly reduced time managing vendors and escalations.